Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

Sector
Oil & Gas
N/A
Geography
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

A leading energy operator needed a better way to track contractor risks, reputation signals, and stakeholder dynamics across global projects. Discover how they use real-time intelligence to prevent surprises and protect timelines.
Topic
N/A
Global

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

A leading energy operator needed a better way to track contractor risks, reputation signals, and stakeholder dynamics across global projects. Discover how they use real-time intelligence to prevent surprises and protect timelines.
Sector
Oil & Gas
N/A
Geography
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

A leading energy operator needed a better way to track contractor risks, reputation signals, and stakeholder dynamics across global projects. Discover how they use real-time intelligence to prevent surprises and protect timelines.
Setor
Oil & Gas
N/A
Geografia
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

A leading energy operator needed a better way to track contractor risks, reputation signals, and stakeholder dynamics across global projects. Discover how they use real-time intelligence to prevent surprises and protect timelines.
Setor
Oil & Gas
N/A
Geografia
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

Setor
Oil & Gas
N/A
Geografia
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

Sector
Oil & Gas
N/A
Geografía
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

Sector
Oil & Gas
N/A
Geografía
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.

Stories
August 14, 2025

How a Leading Energy Operator Manages Contractor Risk

A leading energy operator needed a better way to track contractor risks, reputation signals, and stakeholder dynamics across global projects. Discover how they use real-time intelligence to prevent surprises and protect timelines.
Sector
Oil & Gas
N/A
Geografía
Global
N/A

Overview

In the oil and gas sector, even small errors in contractor oversight can lead to significant problems, including project delays, increased costs, safety violations, and harm to a company's reputation. A major global energy company sought a more effective method for managing risks within its contractor network, particularly as it began new, large-scale projects in Australia and North America.

The Projects and Commercial team sought a system to monitor critical partners, flag risks early, and support executive-level engagements with reliable intelligence. This was crucial given several multi-billion-dollar developments underway across Australia and North America, encompassing LNG infrastructure and new energy facilities.

The Challenge

The team needed a centralised, reliable system to track contractor activities and risks across various regions. Planning engagements was a manual process, and critical insights were dispersed among disparate news sources, reports, and internal spreadsheets. This fragmentation hindered early issue detection and made it challenging to confidently prepare senior executives for high-level engagements with key partners.

Furthermore, heightened scrutiny from regulators, environmental groups, and financial stakeholders necessitated the team's proactive identification of any potential issue, whether it was hidden in a quarterly report, trade publication, or stakeholder network, before it could negatively affect project timelines or reputation.

The Solution

TSC's AI-powered platform, Genie, was adopted by the team to manage contractor and stakeholder intelligence. Genie offers a unified system that combines stakeholder intelligence, stakeholder relationship management, and media intelligence. It consolidates real-time updates from over 60 contractor sources, provides customised weekly newsletters, assists with strategic meeting planning for key stakeholders, and automatically monitors the global energy sector for relevant developments.


Use Case #1: Contractor Relationship Management

Challenge

The team relies on disparate Excel spreadsheets to manage and record engagement activities with over 60 contractors across various projects and regions. This fragmented approach impedes a clear understanding of current dynamics, performance history, and key engagement indicators. Manual processes further hinder strategic engagement, particularly when senior leaders require comprehensive briefings before interacting with stakeholders.

Solution

TSC.ai’s stakeholder engagement platform revolutionises how the team manages contractor relationships, shifting from fragmented, ad-hoc interactions to a cohesive, goal-oriented approach. It offers a centralised and continuously updated overview of all scheduled meetings, previous interactions, and strategic objectives pertinent to each relationship.

The platform quantifies engagement progress using customizable KPIs, such as the volume of touchpoints, pending follow-ups, or relationship status, providing a clear and measurable insight into relationship health and stakeholder alignment.

Use Case #2: Contractor Reputation Monitoring

Challenge

Keeping a close eye on contractors is crucial due to the potential impact of their public actions, safety records, and political involvements on investor sentiment, regulatory responses, and project continuity and credibility.

However, the team struggled with a fragmented and unsystematic approach to monitoring the reputational footprint and media signals of over 60 contractors. They relied on a patchwork of news sites, alerts, and industry newsletters, to stay informed about the contractors. This often leads to missed critical developments or delayed discovery. A centralised and reliable monitoring method was sorely needed.

Solution

The system conducts continuous scans of global and regional sources, including news media, trade publications, regulatory databases, investor reports, and ESG disclosures. Through entity recognition and issue tagging, it connects external signals with stakeholder data, enabling the team to understand the context of issues development and risk surrounding the specific contractor.

The platform also tracks the public portrayal of contractors over time to assess their credibility and trustworthiness. With these capabilities and features, the team was able to monitor contractors and manage risks. 

Use Case #3: Horizon Scanning the Energy Landscape (Market Intelligence)

Challenge 

The team required a system not only for monitoring critical partners but also for tracking significant project developments. They were subscribed to numerous newsletters, which, lacking customisation to the business context, forced the team to sift through irrelevant information. This posed a challenge in obtaining consolidated, critical intelligence in a timely manner.

Solution 

TSC's media intelligence system offers context-aware monitoring of critical updates. It processes over 3.5 million daily news articles, academic papers, government reports, social media posts, and custom datasets in more than 100 languages, moving beyond simple keyword monitoring to deliver targeted information. 

The team was then able to monitor the highly relevant global news updates as well as setup alerts on negative spike detections. This ensures the team stay informed on the latest news without having to sift through piles of information and updates coming from multiple sources. 

Conclusion

Genie is an all-encompassing tool that enhances strategic contractors' intelligence. It supports compliant and consolidated stakeholder engagement and safeguards against contractor surprises. For the team, Genie empowers informed executive engagement and illuminates emerging risks, ensuring multi-billion-dollar projects stay on track, on budget, and with their reputations intact.