From April 2020 to March 2021, TSC.ai organized a global listening tour over 25 countries, 75 companies and 98 ESG leaders, sustainability professionals, chief risk officers, chief sustainability officers and strategy heads. The mission — understand the key drivers, challenges and emerging themes within the ESG world. These ESG leaders sketched the outlines of a new ESG ‘Playbook’ for forward-looking companies. No one pretends to have all the answers, and this is a work in progress about the road ahead. We hope this will help you wherever you are on your journey.