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As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
As food and agriculture companies expand into more complex regulatory and geopolitical environments, maintaining effective stakeholder relationships is essential to preserving market access, shaping policy outcomes, and managing institutional risk. A major global player in the sector sought to professionalise and scale its institutional relations function, starting in LATAM and eventually rolling out globally.
The company’s Institutional and Government Affairs team was in a critical situation to prove the team’s financial and strategic value to a Board of Directors that viewed the function as a traditional cost centre, questioning its return on investment (ROI).
The team needed to move beyond fragmented Excel trackers and siloed media monitoring tools to a unified intelligence system. Otherwise, the company risked falling behind in a business environment marked by rising protectionism, fragmented regulations, and shifting consumer expectations.
Failure to monitor emerging policies or engage the right stakeholders at the right time could mean missing out on new market openings and being blindsided by regulatory changes that impact exports, pricing, or product classification.
The institutional relations team lacked a central system to log stakeholder interactions, monitor region-specific developments, and provide timely insights to internal departments. Engagement history was scattered, audit preparation was manual, and tracking the impact of the team’s activities was nearly impossible. As the company expanded operations across LATAM and resumed activity in markets like the UK and Venezuela, the need for better intelligence and coordination became critical.
TSC deployed its stakeholder & issue intelligence platform (Genie) for the team, enabling them to log and tag engagements, assign stakeholder ownership, and automate reporting. The system also integrated media and policy monitoring, stakeholder mapping, and insight delivery, helping the team anticipate regulatory shifts and provide strategic input to other departments like Sustainability, Communications, and Compliance. The deployment was so successful that it was scaled across regions and departments, with each unit using the platform to meet its own objectives from pre-meeting briefing to risk flagging and value tracking.
Without a central system, engagements were manually tracked in Excel, with supporting evidence scattered across folders, making year-end audits laborious and inconsistent.
TSC’s system allowed the team to log every stakeholder interaction, tag touchpoints to strategic initiatives, attach documentation, and assign ownership in one place. In addition, customisable dashboards and reporting visualise engagement coverage and gaps.
The team now meets internal audit standards while demonstrating ROI to leadership, streamlining everything from compliance reporting to annual performance reviews.
Critical issues such as ultra-processed food regulation, pet food tariffs, and tax reform were evolving quickly across local, national, and international jurisdictions. The team relied on fragmented media and policy signals to get their market intelligence. This results in the team lacking real-time visibility into how these issues were being discussed by lawmakers, regulators, and civil society.
TSC deployed targeted context-aware monitoring for topics highly relevant to the business. The media intelligence system digests sources from daily news, academic, government, social, and custom datasets across 100+ languages. Combined with unique linking of external signals to stakeholders, the system is able to help the team monitor issues, identify relevant stakeholders, track bill movements and analyse sentiment shifts.
The team now receives curated critical alerts and newsletters that surface early signals, enabling them to manage risks proactively and help them anticipate changes and align internal coordination. For example, the team was able to flag early discussions in Minas Gerais about new regulations on pet food taxation, allowing for faster internal coordination and external engagement.
The company regularly participates in high-stakes events such as COP, BRICS, G20, and Presidential missions. These events are critical to the company’s market access strategy and public positioning. However, the insights and stakeholders' information were often ad hoc, scattered, or delayed, making it hard for internal teams to prepare or align.
The team leveraged TSC’s Events Toolkit for each strategic event. Within the system, the team can map out stakeholders involved in the events, monitor stakeholders' insights, and the external signals on the events. This information, combined with the system’s knowledge engine, enables the team to efficiently generate pre-event briefings, stakeholder profiles, and post-event reports.
The initial engagement was a remarkable success and has since been rolled out to the company’s government affairs teams globally. The platform’s impact was transformative, both operationally and financially.
Quantified Financial Value: Using the platform’s data, the team sponsor developed a framework to quantify the department’s financial contribution. In their annual board presentation, they now use engagement metrics and issue management indicators to demonstrate the millions of dollars the team has saved the company. This has successfully shifted the perception of the team from a cost centre to a proven value driver.
Enhanced Strategic Awareness & Efficiency: The platform is now the core system for pre-meeting briefings, strategic reporting, and powering situational awareness across key jurisdictions. The team is more agile, better informed of risks, and able to proactively supplement the efforts of other critical business functions, driving significant value across the organisation.
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