Stakeholder Monitoring

Ordinary socials listening and media monitoring solutions are not catered to accurately keep track of your stakeholders’ activities. TSC’s solutions uniquely link rich stakeholder data with all external signals in real-time and contextualize it to your specific mission and strategic focus areas. Our mission is to make sure you are the best informed about your stakeholders at all times.

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Linking Stakeholders with All External Signals

TSC’s platform processes 100’s of thousands of external signals daily (incl. media, socials, web, government data, publications, etc.) and automatically identifies which stakeholders are mentioned, and how they are mentioned in relation to your specific mission.

This information is then consolidated into each Stakeholder Profile, offering you a comprehensive understanding of the stakeholder's activities, its focus areas, public presence and perception.

Learn more about Stakeholder Profiles here.

Sentiment & Spike Analysis

It is important to not only know when a stakeholder is mentioned, but also how they are covered.

TSC has developed proprietary models to conduct targeted Sentiment Analysis in real-time.

Sentiment spikes are detected early with summarized context shared with those who are tracking a stakeholder.

BRICS by the numbers

TSC’s current customers leverage Targeted Sentiment Analaysis to track early shifts:

In relation to their organization to proactively address reputational risk

In relation to their portfolio companies, contractors or suppliers, to address risks to the bottomline

In relation to their competitors, to benchmark against activities, public presence and thought leadership in real-time

Issues Tagging

Targeted Monitoring

You can also track issues that stakeholders are interested/involved in. These issues will be customised for your needs. The information enables you to gain deep, context-driven insights into stakeholders’ priorities and involvement.

Global Monitoring

Across the globe

Issues involving specific stakeholders can be monitored through a global sentiment heatmap

This will highlight where regions/countries where issues, that may pose a risk or opportunity to a specific stakeholder (usually an organisation), are trending.

Read more about the heat map here.

Alerts

Efficiency & Focus

As for all monitoring efforts, it’s crucial not to miss a critical piece of information.

With flags and alerts, TSC’s platform enables you to never miss a critical update on your stakeholders, while filtering out any noise that may be a distraction.

See Stakeholder Monitoring in Action.

Explore how timely updates and contextual insights can enhance your stakeholder engagement strategy.

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